Hugo met me on the side of the road to guide us to his shop and I spent over $1,000 on Blazer repairs. We talked quite often and he assured me that he knew what he was doing and that everything was on time. I was actually happy for the first time with a mechanic here. The best part was his 2 year guarantee on the transmission.
I am used to people remembering me. There aren't very many Gringos from Petén, and especially if I spend a lot of money somewhere, people remember who I am. So yesterday I called up Hugo to see if he could help a friend with his Mercedes. I was expecting a cheery greeting but instead the guy drew a blank. I explained further, "You worked on my transmission a year ago...I'm the gringo from Petén who you met in the tow truck..." He still acted dumbfounded. Then he said, "I don't work on transmissions." I said, "Yes you do. I have a receipt here with your name on it and your address and even a guarantee for 2 years." "No, you must be mistaken. You have to have special tools to work on an automatic transmission and I don't have those," he replied.
It was then that I understood that he thought I was calling about the guarantee. I explained, "I just need a phone number for somebody who can work on a Mercedes transmission. My transmission is fine."
"Oh, well yeah I have a phone number and address right here. How's everything going in Petén? Do you still have the Blazer? ...well if you need anything give me a call..."
At least I got the information I wanted. Not sure that I would trust it. Sorry Mark.
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