The agent road a bus 45 minutes to my house so that he could take pictures of my vehicles and have me sign the paperwork. He also took this time to explain the policies to me. (Note: his name has been changed.)
Official policy:
In the event of an accident, I must immediately call the number for the main office in Guatemala City. They will verify my coverage and then send a report to the Petén office who will then send an agent to the scene of the accident.
Or:
I can call Carlos' personal cell phone anytime day or night and he will come since he already knows that I have coverage. This will save me at least an hour he says.
Official policy:
You must remain at the scene of the accident until the agent arrives.
Or:
There are some parts of Petén where it is too dangerous to stay and you must run for your life (such as the areas we are ALWAYS traveling to- Libertad/Sayaxché area). Carlos said to call him after I get away. He understands and can fill out the paperwork later.
Official policy:
Nobody under 21 is allowed to drive the vehicles to be covered and all drivers must have valid driver's licenses.
Or:
Don't say anything to the home office and Carlos can change who the driver was once he arrives.
Official policy:
G&T only pays if it is your fault. If you are not at fault, it is the other party's responsibility.
Or:
Don't say anything to the home office and Carlos will make sure everybody gets paid when he arrives.
Now obviously I'm not going to engage in insurance fraud of any kind, but I want to show you what life is like here in the "Wild West" of Central America. I am glad to know that I don't have to stay in a dangerous situation and that there is some common sense in that area.
I have been meaning to tell you that we will not be able to make the trip to Mexico with you guys. Our G&T insurance (and I agree is the best in Guatemala)will not cover us in Mexico. If something were to happen I would be responsible. I do not want that responsibility with the new ride.
ReplyDeleteDavid